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Custom domain

Serve your Neleto site from your own domain, with an automatic SSL certificate.

Every Neleto site is reachable at a neleto.app subdomain out of the box (for example your-name.neleto.app). On a paid plan you can serve your site from your own domain instead, with an SSL certificate issued automatically.

Custom domains are available on paid plans. On the Free plan your site stays on its neleto.app subdomain. See pricing for the plan that fits.

Connect your domain

  1. Open the Neleto Console and go to your instance.
  2. In the Domain & certificate section, click Use your own domain.
  3. Enter the domain you own (for example example.com) and confirm. The Console validates the domain and then shows you the exact DNS record to create.

Point your DNS at Neleto

Create a single A record for your domain, pointing at the server IP address shown in the Console:

TypeNameValue
Aexample.comthe IP address shown in the Console

That is the only record you need, there is no CNAME, AAAA or TXT verification record to add. Create it at your domain registrar or DNS provider and then give it time to propagate (this can take anywhere from a few minutes to a few hours, depending on your provider).

The IP address is displayed in the Console next to the record. Always copy it from there rather than from this page, so you point at the correct server.

SSL certificate

Once your DNS points at the server, Neleto requests a free SSL certificate for your domain automatically. This can take up to a few hours after your DNS has propagated, and you don't need to do anything.

If you'd rather not wait, open the instance in the Console and click Retry certificate to request it immediately. Only do this once your domain's DNS already points at the server shown above, otherwise the request will fail.

On a dedicated (Enterprise) instance you can also tick Reissue the SSL certificate now while changing the domain. This restarts the proxy to request the certificate straight away, so only use it after your DNS already points at the server.

Troubleshooting

MessageWhat it means
"… is already connected to another site"The domain is already in use by another Neleto instance.
"That domain belongs to Neleto and can't be used"You entered a Neleto-owned domain (neleto.io or neleto.app). Use a domain you own.
"That's not a valid domain"Check the format, enter the bare domain like example.com, without https:// or a path.
Site not loading or certificate warningDNS probably hasn't propagated yet, or the A record is wrong. Confirm the A record points at the IP shown in the Console, then use Retry certificate.